We've all seen the best managers in baseball find a way to juggle a lineup to get the maximum wins out of a team. Much of this magic however, is actually accomplished way before the players even reach the ballpark. The top managers in the league take the time to know their players, so they may determine if it's best to challenge or support them individually.
In business, you need to know your team members just as well, if not better - as the success of your company relies on their interactions.
Here's a quick article about the basics of Myers-Briggs personality traits; and more importantly, how you, as a manager, can get the most out of your mix of introverts and extroverts.
Alignment behind new creative ideas will be the lifeblood of your growth in the coming months - make sure you're getting the maximum contribution from all your team members by managing the process.....
Author: Elisa Warner
Based on the writings of theorist Carl Jung, the Myers-Briggs Type Indicator assessment groups individuals into one of 16 personality types along four scales. The system is used frequently by organizations to understand the working styles of employees, balance teams, and circumvent conflict.
In the Myers-Briggs assessment, personality characteristics are categorized along four continuums: Introvert/Extrovert; Sensing/Intuition; Thinking/Feeling; and Judging/Perceiving.
Introvert/Extrovert
The category of introversion/extroversion measures how an individual draws their energy—internally (from their own thoughts and ideas) or externally (from their interactions with others). Introverts tend to be introspective, analytical, and cautious team members. Extroverts are typically vocal, active, and comfortable expressing their ideas. Whereas introverted team members need extroverts to initiate spontaneous verbal discussions, extroverts value an introvert’s capability for problem solving based on careful reflection and consideration of all ideas.
Sensing/Intuition
The sensing/intuition continuum measures how a person processes information – whether through their physical senses or instinctual processes. A sensing person tends to be visual and fact-oriented, while an intuitive person might approach life in a more open and creative manner. In a team environment, intuitive members need sensing personalities to remind them of facts and limitations. Conversely, sensing individuals need intuitive members to remind them to think outside of the box.
Thinking/Feeling
The thinking/feeling category refers to the manner by which a person makes decisions. Whereas a thinker reaches conclusions based on external standards and rules, feelers are more concerned with protecting feelings and values. As team members, thinkers are effective in articulating logical reasons behind decisions, while feelers can bring people together.
Judging/Perceiving
This final category assesses how people approach their life. Judging personalities tend to be highly organized and structured about their daily activities, while perceiving personalities are more spontaneous and flexible. A team needs the right mix of judging and perceiving personalities to ensure adaptability as well as adherence to project boundaries and deadlines.
While all personality continuums hold relevance for team dynamics, managing introverts and extroverts can be a particular challenge.
Managing Introverts and Extroverts Within a Team EnvironmentManaging a team consisting of introverts and extroverts demands forethought and creativity. While introverts find group discussions draining and stressful, extroverts regard such meetings energizing and productive. Through awareness and planning, project managers can create conditions that support the working styles of both sides of the continuum.
Organize Team Meetings around Documentation
Meetings are an integral component of project development and planning. For extroverts, meetings provide a venue for thought-provoking discussion and problem-solving. Introverts, on the other hand, need sufficient time to research, plan and prepare for substantive discussions.
As a manager, meet the needs of both groups by providing written information in advance of team meetings, such as an agenda, report, or discussion questions. This practice allows introverts time to organize their thoughts and feel more comfortable bringing their ideas to the table. Extroverts, energized by direct interaction, will welcome their contributions.
Conduct Team Exercises in Pairs
Organize a brainstorming exercise where the group is broken up into pairs (an introvert with an extrovert, if possible). A smaller scale of interaction will appease an extrovert’s need for face-to-face communication, while reducing the anxiety an introvert may feel speaking in front of a group.
Facilitate an Inclusive Discussion: Look and Listen
Sometimes an introvert would like to state a viewpoint, but lacks the assertiveness to jump into an active discussion. Extroverts can become so involved in a conversation that they miss the non-verbal cues of their introverted counterparts. As the project leader, observe both verbal and non-verbal cues when facilitating project discussions.
Assign a Private Project Journaling Exercise
Journaling allows team participants to explore their project ideas and reactions on paper, providing a safety zone for free thought, creativity and introspection. Encourage participants to use this tool to brainstorm ideas and organize their thoughts before a meeting.
Utilize Technological Resources
Help bridge the communication gap by utilizing technology to provide a variety of interaction opportunities. While the traditional sit-down meeting will appeal to extroverts, many introverts come alive with the faceless communication opportunities provided by email, Internet discussion boards, and conference calls. By incorporating technology as a meeting tool, the sit-down meeting is merely an extension of a running virtual dialogue.
As any group is enriched by diversity, a variety of personalities can make for a stronger team. By nurturing the strengths of all participants, managers can increase performance, creativity, and harmony within the team.